User Manual - Contents
  • 1 Welcome to PRTG
    • 1.1 About this Document
    • 1.2 Key Features
    • 1.3 New in This Version
    • 1.4 Available Licenses
    • 1.5 System Requirements
    • 1.6 Introduction: Monitoring with PRTG
  • 2 Quick Start Guide
    • 2.1 Step 1: Download, Installation, and First Login
    • 2.2 Step 2: Smart Setup
  • 3 Using PRTG Hosted Monitor
    • 3.1 Create a PRTG Hosted Monitor Instance
    • 3.2 Manage a PRTG Hosted Monitor Subscription
    • 3.3 Use Multi-Factor Authentication with PRTG Hosted Monitor
  • 4 Installing the Software
    • 4.1 Download PRTG
    • 4.2 Update From Previous Versions
    • 4.3 Install a PRTG Core Server
    • 4.4 Install a Cluster
    • 4.5 Enter a License Key
    • 4.6 Activate the Product
    • 4.7 Install a Remote Probe
    • 4.8 Uninstall PRTG Products
  • 5 Understanding Basic Concepts
    • 5.1 Architecture and User Interfaces
    • 5.2 Failover Cluster
    • 5.3 Object Hierarchy
    • 5.4 Inheritance of Settings
    • 5.5 Tags
    • 5.6 Dependencies
    • 5.7 Scheduling
    • 5.8 Notifying
    • 5.9 Access Rights Management
    • 5.10 Data Reporting
    • 5.11 IPv6 Support
  • 6 Basic Procedures
    • 6.1 Login
    • 6.2 SSL Certificate Warning
    • 6.3 Welcome Page
      • 6.3.1 Customer Service
    • 6.4 General Layout
    • 6.5 Sensor States
    • 6.6 Review Monitoring Data
    • 6.7 Historic Data Reports
    • 6.8 Similar Sensors
    • 6.9 Recommended Sensors
    • 6.10 Object Settings
    • 6.11 Alarms
    • 6.12 System Information
    • 6.13 Logs
    • 6.14 Tickets
    • 6.15 Working with Table Lists
    • 6.16 Object Selector
    • 6.17 Priority and Favorites
    • 6.18 Pause
    • 6.19 Context Menus
    • 6.20 Hover Popup
    • 6.21 Main Menu Structure
  • 7 Device and Sensor Setup
    • 7.1 Auto-Discovery
    • 7.2 Create Objects Manually
      • 7.2.1 Add an Auto-Discovery Group
      • 7.2.2 Add a Group
      • 7.2.3 Add a Device
      • 7.2.4 Add a Sensor
    • 7.3 Manage Device Tree
    • 7.4 Root Group Settings
    • 7.5 Probe Settings
    • 7.6 Group Settings
    • 7.7 Device Settings
    • 7.8 Sensor Settings
      • 7.8.1 Active Directory Replication Errors Sensor
      • 7.8.2 ADO SQL v2 Sensor
      • 7.8.3 Amazon CloudWatch Alarm Sensor
      • 7.8.4 Amazon CloudWatch EBS Sensor
      • 7.8.5 Amazon CloudWatch EC2 Sensor
      • 7.8.6 Amazon CloudWatch ElastiCache Sensor
      • 7.8.7 Amazon CloudWatch ELB Sensor
      • 7.8.8 Amazon CloudWatch RDS Sensor
      • 7.8.9 Amazon CloudWatch SNS Sensor
      • 7.8.10 Amazon CloudWatch SQS Sensor
      • 7.8.11 AWS Cost Sensor
      • 7.8.12 Business Process Sensor
      • 7.8.13 Cisco IP SLA Sensor
      • 7.8.14 Citrix XenServer Host Sensor
      • 7.8.15 Citrix XenServer Virtual Machine Sensor
      • 7.8.16 Cloud HTTP Sensor
      • 7.8.17 Cloud HTTP v2 Sensor
      • 7.8.18 Cloud Ping Sensor
      • 7.8.19 Cloud Ping v2 Sensor
      • 7.8.20 Cluster Health Sensor
      • 7.8.21 Common SaaS Sensor
      • 7.8.22 Core Health Sensor
      • 7.8.23 Core Health (Autonomous) Sensor
      • 7.8.24 Dell EMC Unity Enclosure Health v2 Sensor
      • 7.8.25 Dell EMC Unity File System v2 Sensor
      • 7.8.26 Dell EMC Unity Storage Capacity v2 Sensor
      • 7.8.27 Dell EMC Unity Storage LUN v2 Sensor
      • 7.8.28 Dell EMC Unity Storage Pool v2 Sensor
      • 7.8.29 Dell EMC Unity VMware Datastore v2 Sensor
      • 7.8.30 Dell PowerVault MDi Logical Disk Sensor
      • 7.8.31 Dell PowerVault MDi Physical Disk Sensor
      • 7.8.32 DHCP Sensor
      • 7.8.33 DICOM Bandwidth Sensor
      • 7.8.34 DICOM C-ECHO Sensor
      • 7.8.35 DICOM Query/Retrieve Sensor
      • 7.8.36 DNS v2 Sensor
      • 7.8.37 Docker Container Status Sensor
      • 7.8.38 Dropbox Sensor
      • 7.8.39 Enterprise Virtual Array Sensor
      • 7.8.40 Event Log (Windows API) Sensor
      • 7.8.41 Exchange Backup (PowerShell) Sensor
      • 7.8.42 Exchange Database (PowerShell) Sensor
      • 7.8.43 Exchange Database DAG (PowerShell) Sensor
      • 7.8.44 Exchange Mail Queue (PowerShell) Sensor
      • 7.8.45 Exchange Mailbox (PowerShell) Sensor
      • 7.8.46 Exchange Public Folder (PowerShell) Sensor
      • 7.8.47 EXE/Script Sensor
      • 7.8.48 EXE/Script Advanced Sensor
      • 7.8.49 File Sensor
      • 7.8.50 File Content Sensor
      • 7.8.51 Folder Sensor
      • 7.8.52 FTP Sensor
      • 7.8.53 FTP Server File Count Sensor
      • 7.8.54 Google Analytics Sensor
      • 7.8.55 Google Drive Sensor
      • 7.8.56 HL7 Sensor
      • 7.8.57 HPE 3PAR Common Provisioning Group Sensor
      • 7.8.58 HTTP Sensor
      • 7.8.59 HTTP Advanced Sensor
      • 7.8.60 HTTP Apache ModStatus PerfStats Sensor
      • 7.8.61 HTTP Apache ModStatus Totals Sensor
      • 7.8.62 HTTP Content Sensor
      • 7.8.63 HTTP Data Advanced Sensor
      • 7.8.64 HTTP Full Web Page Sensor
      • 7.8.65 HTTP IoT Push Data Advanced Sensor
      • 7.8.66 HTTP Push Count Sensor
      • 7.8.67 HTTP Push Data Sensor
      • 7.8.68 HTTP Push Data Advanced Sensor
      • 7.8.69 HTTP Transaction Sensor
      • 7.8.70 HTTP XML/REST Value Sensor
      • 7.8.71 Hyper-V Cluster Shared Volume Disk Free Sensor
      • 7.8.72 Hyper-V Host Server Sensor
      • 7.8.73 Hyper-V Virtual Machine Sensor
      • 7.8.74 Hyper-V Virtual Network Adapter Sensor
      • 7.8.75 Hyper-V Virtual Storage Device Sensor
      • 7.8.76 IMAP Sensor
      • 7.8.77 IP on DNS Blacklist Sensor
      • 7.8.78 IPFIX Sensor
      • 7.8.79 IPFIX (Custom) Sensor
      • 7.8.80 IPMI System Health Sensor
      • 7.8.81 jFlow v5 Sensor
      • 7.8.82 jFlow v5 (Custom) Sensor
      • 7.8.83 LDAP Sensor
      • 7.8.84 Microsoft 365 Service Status Sensor
      • 7.8.85 Microsoft 365 Service Status Advanced Sensor
      • 7.8.86 Microsoft Azure SQL Database Sensor
      • 7.8.87 Microsoft Azure Storage Account Sensor
      • 7.8.88 Microsoft Azure Subscription Cost Sensor
      • 7.8.89 Microsoft Azure Virtual Machine Sensor
      • 7.8.90 Microsoft OneDrive Sensor
      • 7.8.91 Microsoft SQL v2 Sensor
      • 7.8.92 Modbus TCP Custom Sensor
      • 7.8.93 MQTT Round Trip Sensor
      • 7.8.94 MQTT Statistics Sensor
      • 7.8.95 MQTT Subscribe Custom Sensor
      • 7.8.96 MySQL v2 Sensor
      • 7.8.97 NetApp Aggregate Sensor
      • 7.8.98 NetApp I/O Sensor
      • 7.8.99 NetApp LIF Sensor
      • 7.8.100 NetApp LUN Sensor
      • 7.8.101 NetApp NIC Sensor
      • 7.8.102 NetApp Physical Disk Sensor
      • 7.8.103 NetApp SnapMirror Sensor
      • 7.8.104 NetApp System Health Sensor
      • 7.8.105 NetApp Volume Sensor
      • 7.8.106 NetFlow v5 Sensor
      • 7.8.107 NetFlow v5 (Custom) Sensor
      • 7.8.108 NetFlow v9 Sensor
      • 7.8.109 NetFlow v9 (Custom) Sensor
      • 7.8.110 OPC UA Certificate Sensor
      • 7.8.111 OPC UA Custom Sensor
      • 7.8.112 OPC UA Server Status Sensor
      • 7.8.113 Oracle SQL v2 Sensor
      • 7.8.114 Oracle Tablespace Sensor
      • 7.8.115 Packet Sniffer Sensor
      • 7.8.116 Packet Sniffer (Custom) Sensor
      • 7.8.117 PerfCounter Custom Sensor
      • 7.8.118 PerfCounter IIS Application Pool Sensor
      • 7.8.119 Ping Sensor
      • 7.8.120 Ping Jitter Sensor
      • 7.8.121 POP3 Sensor
      • 7.8.122 Port Sensor
      • 7.8.123 Port Range Sensor
      • 7.8.124 PostgreSQL Sensor
      • 7.8.125 Probe Health Sensor
      • 7.8.126 Python Script Advanced Sensor
      • 7.8.127 QoS (Quality of Service) One Way Sensor
      • 7.8.128 QoS (Quality of Service) Round Trip Sensor
      • 7.8.129 RADIUS v2 Sensor
      • 7.8.130 RDP (Remote Desktop) Sensor
      • 7.8.131 REST Custom Sensor
      • 7.8.132 Sensor Factory Sensor
      • 7.8.133 sFlow Sensor
      • 7.8.134 sFlow (Custom) Sensor
      • 7.8.135 SFTP Secure File Transfer Protocol Sensor
      • 7.8.136 Share Disk Free Sensor
      • 7.8.137 SIP Options Ping Sensor
      • 7.8.138 SMTP Sensor
      • 7.8.139 SMTP&IMAP Round Trip Sensor
      • 7.8.140 SMTP&POP3 Round Trip Sensor
      • 7.8.141 SNMP APC Hardware Sensor
      • 7.8.142 SNMP Buffalo TS System Health Sensor
      • 7.8.143 SNMP Cisco ADSL Sensor
      • 7.8.144 SNMP Cisco ASA VPN Connections Sensor
      • 7.8.145 SNMP Cisco ASA VPN Traffic Sensor
      • 7.8.146 SNMP Cisco ASA VPN Users Sensor
      • 7.8.147 SNMP Cisco CBQoS Sensor
      • 7.8.148 SNMP Cisco System Health Sensor
      • 7.8.149 SNMP Cisco UCS Blade Sensor
      • 7.8.150 SNMP Cisco UCS Chassis Sensor
      • 7.8.151 SNMP Cisco UCS Physical Disk Sensor
      • 7.8.152 SNMP Cisco UCS System Health Sensor
      • 7.8.153 SNMP CPU Load Sensor
      • 7.8.154 SNMP Custom Sensor
      • 7.8.155 SNMP Custom Advanced Sensor
      • 7.8.156 SNMP Custom String Sensor
      • 7.8.157 SNMP Custom String Lookup Sensor
      • 7.8.158 SNMP Custom Table Sensor
      • 7.8.159 SNMP Dell EqualLogic Logical Disk Sensor
      • 7.8.160 SNMP Dell EqualLogic Member Health Sensor
      • 7.8.161 SNMP Dell EqualLogic Physical Disk Sensor
      • 7.8.162 SNMP Dell Hardware Sensor
      • 7.8.163 SNMP Dell PowerEdge Physical Disk Sensor
      • 7.8.164 SNMP Dell PowerEdge System Health Sensor
      • 7.8.165 SNMP Disk Free Sensor
      • 7.8.166 SNMP Fujitsu System Health v2 Sensor
      • 7.8.167 SNMP Hardware Status Sensor
      • 7.8.168 SNMP HP LaserJet Hardware Sensor
      • 7.8.169 SNMP HPE BladeSystem Blade Sensor
      • 7.8.170 SNMP HPE BladeSystem Enclosure System Health Sensor
      • 7.8.171 SNMP HPE ProLiant Logical Disk Sensor
      • 7.8.172 SNMP HPE ProLiant Memory Controller Sensor
      • 7.8.173 SNMP HPE ProLiant Network Interface Sensor
      • 7.8.174 SNMP HPE ProLiant Physical Disk Sensor
      • 7.8.175 SNMP HPE ProLiant System Health Sensor
      • 7.8.176 SNMP IBM System X Logical Disk Sensor
      • 7.8.177 SNMP IBM System X Physical Disk Sensor
      • 7.8.178 SNMP IBM System X Physical Memory Sensor
      • 7.8.179 SNMP IBM System X System Health Sensor
      • 7.8.180 SNMP interSeptor Pro Environment Sensor
      • 7.8.181 SNMP Juniper NS System Health Sensor
      • 7.8.182 SNMP LenovoEMC Physical Disk Sensor
      • 7.8.183 SNMP LenovoEMC System Health Sensor
      • 7.8.184 SNMP Library Sensor
      • 7.8.185 SNMP Linux Disk Free Sensor
      • 7.8.186 SNMP Linux Load Average Sensor
      • 7.8.187 SNMP Linux Meminfo Sensor
      • 7.8.188 SNMP Linux Physical Disk Sensor
      • 7.8.189 SNMP Memory Sensor
      • 7.8.190 SNMP NetApp Disk Free Sensor
      • 7.8.191 SNMP NetApp Enclosure Sensor
      • 7.8.192 SNMP NetApp I/O Sensor
      • 7.8.193 SNMP NetApp License Sensor
      • 7.8.194 SNMP NetApp Logical Unit Sensor
      • 7.8.195 SNMP NetApp Network Interface Sensor
      • 7.8.196 SNMP NetApp System Health Sensor
      • 7.8.197 SNMP Nutanix Cluster Health Sensor
      • 7.8.198 SNMP Nutanix Hypervisor Sensor
      • 7.8.199 SNMP Poseidon Environment Sensor
      • 7.8.200 SNMP Printer Sensor
      • 7.8.201 SNMP QNAP Logical Disk Sensor
      • 7.8.202 SNMP QNAP Physical Disk Sensor
      • 7.8.203 SNMP QNAP System Health Sensor
      • 7.8.204 SNMP RMON Sensor
      • 7.8.205 SNMP SonicWall System Health Sensor
      • 7.8.206 SNMP SonicWall VPN Traffic Sensor
      • 7.8.207 SNMP Synology Logical Disk Sensor
      • 7.8.208 SNMP Synology Physical Disk Sensor
      • 7.8.209 SNMP Synology System Health Sensor
      • 7.8.210 SNMP System Uptime Sensor
      • 7.8.211 SNMP Traffic Sensor
      • 7.8.212 SNMP Trap Receiver Sensor
      • 7.8.213 SNMP Windows Service Sensor
      • 7.8.214 SNTP Sensor
      • 7.8.215 Soffico Orchestra Channel Health Sensor
      • 7.8.216 SSH Disk Free Sensor
      • 7.8.217 SSH INodes Free Sensor
      • 7.8.218 SSH Load Average Sensor
      • 7.8.219 SSH Meminfo Sensor
      • 7.8.220 SSH Remote Ping Sensor
      • 7.8.221 SSH SAN Enclosure Sensor
      • 7.8.222 SSH SAN Logical Disk Sensor
      • 7.8.223 SSH SAN Physical Disk Sensor
      • 7.8.224 SSH SAN System Health Sensor
      • 7.8.225 SSH Script Sensor
      • 7.8.226 SSH Script Advanced Sensor
      • 7.8.227 SSL Certificate Sensor
      • 7.8.228 SSL Security Check Sensor
      • 7.8.229 Syslog Receiver Sensor
      • 7.8.230 System Health Sensor
      • 7.8.231 TFTP Sensor
      • 7.8.232 Traceroute Hop Count Sensor
      • 7.8.233 Veeam Backup Job Status Sensor